Our enhanced client tool will help you more easily manage and administer your vision benefits
You asked, we listened. It’s hard to go wrong when 100% of surveyed clients say you’re easy to work with.1 But your feedback during annual business reviews and our client satisfaction survey had a resounding theme: an improved self-serve benefits management experience.
On June 10, we rolled out EyeManage, EyeMed’s enhanced online management tool for benefit administrators. You’ll be able to work smarter – not harder – thanks to updates like:
EyeManage features a number of enhanced functionalities and new simple, easy to use tools including:
- Smart Search
Find what you need quickly and more efficiently with the ability to search for members, administrators, invoices, groups and subgroups.
- Member Management functionality
We improved the workflow for you to add new subscribers and dependents, change a member’s effective date, cancel a member’s benefits, and view eligibility.
- Streamlined billing and payment options
We simplified your ability to access and view your open EyeMed invoices – plus view your group’s payment history and make one-time payments using a credit card.
- Enhanced Administrator Management section
Add new or editing existing group administrators with the ability to grant each person different admin permissions.
- Simplified password reset and ID requests
We made it easier for you to change your administrator password and quickly print member ID cards.
- Real-time enrollment reports, plus a centralized reporting hub
You can quickly run and download reports for a specific subgroup or for all subgroups.
- Expanded user resource center
One-stop shop for vision-related materials and resources to share with your employees, plus convenient EyeManage-specific training pieces to help you navigate the tool.
Log in at eyemed.com/eyemanage to explore the enhanced benefit management tool. Questions about EyeManage or your account? Contact your EyeMed account manager.1 EyeMed Client Satisfaction Survey conducted by Walker, 2018.