Our enhanced client tool will help you more easily manage and administer your vision benefits

You asked, we listened. It’s hard to go wrong when 100% of surveyed clients say you’re easy to work with.1 But your feedback during annual business reviews and our client satisfaction survey had a resounding theme: an improved self-serve benefits management experience.

On June 10, we rolled out EyeManage, EyeMed’s enhanced online management tool for benefit administrators. You’ll be able to work smarter – not harder – thanks to updates like:

Re-skin
A sleek, modern design that offers user-friendly navigation

Re-platform
Updated technology that optimizes performance capabilities

Enhanced security
User security with updates to security standards and capabilities

ADA updates
In line with ADA guidelines, including updates to font sizes, navigation and more

EyeManage features a number of enhanced functionalities and new simple, easy to use tools including:

  • Smart Search
    Find what you need quickly and more efficiently with the ability to search for members, administrators, invoices, groups and subgroups.
  • Member Management functionality
    We improved the workflow for you to add new subscribers and dependents, change a member’s effective date, cancel a member’s benefits, and view eligibility.
  • Streamlined billing and payment options
    We simplified your ability to access and view your open EyeMed invoices – plus view your group’s payment history and make one-time payments using a credit card.
  • Enhanced Administrator Management section
    Add new or editing existing group administrators with the ability to grant each person different admin permissions.
  • Simplified password reset and ID requests
    We made it easier for you to change your administrator password and quickly print member ID cards.
  • Real-time enrollment reports, plus a centralized reporting hub
    You can quickly run and download reports for a specific subgroup or for all subgroups.
  • Expanded user resource center
    One-stop shop for vision-related materials and resources to share with your employees, plus convenient EyeManage-specific training pieces to help you navigate the tool.

DISCOVER EYEMANAGE

Log in at eyemed.com/eyemanage to explore the enhanced benefit management tool. Questions about EyeManage or your account? Contact your EyeMed account manager.

1 EyeMed Client Satisfaction Survey conducted by Walker, 2018.

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